Frequently Asked Questions

Our FAQs provide clear, straightforward answers to the most common questions about air conditioning installations, servicing and system performance. These responses are written by our experienced engineers to help you make informed decisions about your home or commercial climate control systems.

Whether you’re choosing a new system, planning an installation or looking for maintenance support, the questions below cover the topics our customers ask most often. Each answer is designed to give you practical, accurate information without technical jargon.

If you cannot find the information you need, our team is always happy to help. You can contact Controlled Climate Ltd for personalised guidance or to discuss your specific requirements.


Consider replacing your air conditioning or heating system if it is old, inefficient or in need of repair. And, because today’s air conditioning systems are extremely energy efficient—sometimes as much as 60% over units that are ten years old or older—you can save a considerable amount of money in reduced energy costs, making today’s air conditioning units a cost-efficient upgrade.

In order to select the appropriately sized air conditioning system for your needs, we will need to measure the entire space that the system will be used in. Also, we will take your budget into consideration, when making our recommendations.

In most cases, we can install or service your unit in the same day; however, this is dependent upon our schedule. To check our availability, please Contact Us or call 01174 528511.

A 12 – 36 month manufacturer’s warranty is available on most units; however, the warranty is only good, if you regularly maintain your unit. Contact us or call 01174 528511  to schedule maintenance service.

Most air conditioning systems come with 12 – 36 months warranty. Because each warranty is different, check with the manufacturer of the product you would like to purchase for specific warranty information.

Yes, most new units these days are fully equipped heating AND air conditioning units—central air conditioners—and most are energy efficient. And, there are a wide variety of units to suit your budget and family’s needs. We can help you determine which heating and air conditioning unit is best for you. Call us today!